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#Amazon chime business calling volumes install
#Amazon chime business calling volumes android
#Amazon chime business calling volumes Bluetooth

Whether you’re doing business as a vendor or seller: This A-Z Amazon dictionary will help you navigate all the jargon, abbreviations, and technical terminology you are likely to come across when selling on the world’s largest marketplace.

#Amazon chime business calling volumes Bluetooth

Support for Bluetooth directly paired to a desktop is not available at this time.This Amazon Glossary includes over 190 terms and abbreviations you need to know when selling on Amazon. Support for other vendors is "best effort" and dependent on their compliance to the HID standards.įor the latest list of qualified devices, please see the AWS Partner Device Catalog and search for Amazon Chime: Supported Devices The Amazon Chime web application does not support call control due to some limitations of the browsers.

#Amazon chime business calling volumes android

The Amazon Chime Android client does not support call control at this time.

Amazon Chime integrates with CallKit, as do the headsets, so call control is available with any headset that supports CallKit.

The Amazon Chime iOS client supports call control via iOS CallKit.

The Headset Call Control features are available with the Amazon Chime Windows and macOS clients. The headset mute status will not be reflected on the Amazon Chime roster. However, if a user presses the mute button on a headset, the headset can still mute itself (or unmute).

The Amazon Chime headset call control function is always turned off. The Amazon Chime headset call control function is always turned on for supported headsets - Poly, Jabra, Sennheiser, and other brands with HID control capability. If you continue to experience conflicts, we recommend that you use the Always Off option. Call control functions may be disabled to avoid conflicts. The auto-pilot way of using headset call control to help avoid some issues with other applications that also provide support for HID devices.

For macOS: Choose Amazon Chime > Preferences and navigate to the Audio tab.

For Windows: Choose File > Settings and navigate to the Audio tab.

User SettingsĪ Headset Control user setting is available for macOS and Windows clients in the Audio settings tab. Your join, decline, mute, and left status will be synced on the Amazon Chime roster and while on the Amazon Chime desktop app, the quick unmute dialog will be presented if you navigate away from the Amazon Chime app.

If a headset has volume up/down button(s), they should operate correctly as they interface directly with the operating system.

Mute button - toggle mute (live/hot/open/unmuted => muted muted => unmuted).

On hook button to end a call (typically the same button as off hook).

Off hook button to answer incoming meeting or call.

On a headset connected to a desktop via USB or Bluetooth with dongle, when an Amazon Chime window is active, use the following buttons on supported headsets (note some functions may not be supported on the device):

#Amazon chime business calling volumes install

You may need to install the headset manufacture’s device management software to help manage settings and audio cues. The Headset Call Control feature enable users to use the buttons on their headset with Amazon Chime.Īmazon Chime provides Call Control for headsets via the standard HID (Human Interface Device) protocol for supported devices connected using USB or Bluetooth with USB dongle for call interactions including: